Privacy Policy

1. Information we collect

We may collect account information, email address, subscription status, usage data, prompts, project metadata, generated outputs, and technical logs needed to provide and improve ReelSeed.

2. How we use information

We use information to operate the product, authenticate users, process payments, manage credits, generate videos, provide downloads, improve reliability, prevent abuse, and comply with legal obligations.

3. AI generation data

Prompts and project data may be processed by infrastructure and AI service providers in order to generate video outputs and enforce safety requirements. Do not submit confidential, sensitive, or personal data that you are not authorized to use.

4. Payments

Payments and subscription management may be processed by third-party payment providers. ReelSeed does not store full card numbers on its own servers.

5. Storage

Generated videos and related project assets may be stored using cloud storage services. We use reasonable safeguards to protect stored data, but no system can be guaranteed to be completely secure.

6. Sharing

We do not sell your personal data. We may share data with service providers needed to operate ReelSeed, comply with law, prevent fraud, or protect the service and its users.

7. Retention

We retain account, billing, project, and generated output data as needed to provide the service, support users, maintain records, and comply with applicable obligations.

8. Contact

For privacy questions or data requests, contact the ReelSeed team through the support or contact channel provided in the application.